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faqs

ARE HEY GIRL CLAY EARRINGS HEAVY?

Not at all. One of the benefits of poly clay is how incredibly lightweight it is. They won’t pull on your ears and you’ll probably forget you’re even wearing them. Most hey girl clay earrings weigh less than .25oz per pair, which is about the weight of an American quarter.


ARE THEY SAFE FOR SENSITIVE EARS?

Yes. All hey girl clay ear posts and wires are hypoallergenic, nickel and lead free.


HOW SHOULD I CARE FOR MY EARRINGS?

Poly clay is strong and flexible but should still be treated with care, like any other jewelry. Don’t get your earrings wet and remove before showering, swimming, working out, etc. Avoid contact with lotions, perfumes, makeup, etc. To clean your earrings, a makeup wipe should do the trick. For deeper stains, try a q-tip dipped in a tiny bit of acetone.


WHAT IF THE BRASS ON MY PIECES TARNISHES?

Brass is great because it is typically made from recycled materials and can be recycled over and over again, making it one of the most sustainable metals to work with. Brass naturally tarnishes over time, you can either enjoy the patina or use a little bit of brass polish on a soft cloth to restore it to its original shine.


DO YOU ACCEPT RETURNS OR EXCHANGES?

Returns are not accepted due to hygiene reasons. However, if you have an issue with your order, please reach out via the contact form within 7 days of receiving your items.

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